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Welcome to Controlled Comfort!

Our goal is to advise and provide our customers with top quality proposals for service, replacement, preventive maintenance or new construction to meet their individual needs. We realize each application is unique and we take pride in the personal attention we give each customer.

RATE YOUR SERVICE TECHNICIAN

(5 being best possible score)

1. Was the office cheerful and courteous? 1 2 3 4 5
2. Did the office answer your questions and schedule your call to your satisfaction? 1 2 3 4 5
3. Did the technician arrive during range of time promised? 1 2 3 4 5
4. Did the technician park in a convenient place for you? 1 2 3 4 5
5. Did the technician dress appropriately? 1 2 3 4 5
6. Did the technician identify himself with a business card? 1 2 3 4 5
7. Did the technician explain the condition of your unit if the visit was a clean and check? 1 2 3 4 5
8. Did the technician explain thoroughly the repairs needed and the costs involved if a repair? 1 2 3 4 5
9. Did the technician show you the savings if you are a contract maintenance customer? 1 2 3 4 5
10. If parts were ordered, did they arrive in the time stated and was the repair completed timely? 1 2 3 4 5
11. Did the technician explain the new technology available today and options to save you energy costs? 1 2 3 4 5
12. Did the technician clean up after himself? 1 2 3 4 5

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